Friday, March 5, 2010

FAQ: A little about Snooty Booty Diapers

In addition to product questions, I often get questions about my store, how I got started, etc. This week's FAQ Friday is just a few tidbits about me and my store. Hopefully it will allow you to get to know me and Snooty Booty Diapers a little better!

About me:
In a not-so-long ago life, I was a teacher. I'm currently on leave and expect to return to teaching one day. I love being home, but sometimes I'm reading a book to my daughters and think about the great lessons I could plan with it. Teaching doesn't leave your system! I'm a teacher to my daughters definitely, but it's a special thing to teach a class as well.

I have 2 daughters, ages 3 and 1. They are the most important part of my world. They do make everything busier, though! Between the two, we've gone through all the stages of cloth diapering-newborn, infant, crawler, potty training and more. They've given me a lot of experience with different kinds of poo, wetting patterns and body type differences.

Because I like to try out new kinds of diapers for personal interest and my store, it's impossible for me to pin down one brand or diaper I like best. I prefer to match diapers to certain situations or needs. Using a variety helps me to give customers the best on-the-ground experience when they ask about a specific diaper. There are brands and styles I like over others, but I never carry anything that I don't fully believe in.

A little about Snooty Booty Diapers :
Snooty Booty Diapers has been around for more than 5 years now! The original owner sewed her own line of Snooty Booty Diapers in addition to carrying other WAHM brands. She continued to sew for the store after she turned over the reigns to someone else in 2005. I purchased Snooty Booty in 2008.

The Booty Bucks program was started by Snooty Booty's original owner as a way to reward customer loyalty with free diapers and products. I revamped the program early last year to include rewards points for taking part in Snooty Booty's social media community sites like Facebook, Twitter and Cloth Diapers Made Simple. Over the years, though the focus has been to show appreciation for customers that shop at Snooty Booty Diapers.

Snooty Booty Diapers really strives to offer great service and great value. My philosophy is to offer a large selection, but keep it simple. I try to find the simplest system to meet each family's needs and always suggest buying the basics (as determined by a customer's needs) and adding on as needed.

To help maintain great value, I offer layaway, customer rewards and price matching. These programs are designed to help you take advantage of great specials and deals while making flexible payments. I have a low flat rate shipping of $2.95 for US orders under $50. Actual shipping charges are almost always higher than that, so I absorb part of the cost to keep shipping low for you. US orders over $50 ship free! International customers receive reduced shipping over $50, and I always work to find the most economical international shipping method.

Snooty Booty Diapers is always growing and expanding to keep up with the latest and greatest in cloth diapers! I research all products and brands before carrying them. If I don't believe in the company or product, I don't carry it.

Thanks for allowing me to share a little about myself and store!



dannyscotland said...

You have a great site. It's one of my first go-to places when I'm looking for something specific. I, too, was a teacher until my daughter was born, and I know what you mean--it's in your blood! Thanks for sharing a little about yourself and the business.